We came in with a issue with installing a receiver hitch. Upon taking a look at the situation, the sales guy proceeded to drag our situation through the mud, taking care to highlight how poor our decision was. He told us it needed “major surgery ” and recommended not getting it installed at all.
So, we took it to another shop for a second opinion, and they got it sorted out quickly and easily, and they never insulted our situation.
Maybe it was just the sales guy we got, but the belittling and lack of actual help was a poor representation of this business.
Rory Lindbergh
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The staff went above and beyond to help me. So much so I felt like I needed to leave a review.
Keep up the great work and great customer service!
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Rhett and his crew of guys he has working for him are excellent and some of the smartest and sharpest guys I’ve came across in their industry , they… Read more
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Had a flatbed trailer built. Very pleased
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Ozark Trailer has stood by their product since the sale. I had a couple issues develop since I bought my trailer last fall. The service department… Read more